Ace VPN Review (2018)

AceVPN Highlights

Logo of Ace VPN
  • Country: USA (Five Eyes)
  • Logging: No
  • Bypass VPN Block (DPI): Stealth VPN
  • Pricing:  $4,58  or $13,75 (per month, in yearly subscription)
  • Allows P2P/ Torrent: Yes (expensive plan) 
  • Simulanteous connections:  2
  • Chat Support: No
  • Native apps: No   

My First Impression

Ace VPN was founded in 2009 and is based in US, one of Five Eyes countries, offers “Private Internet & SmartDNS – Any Device, Anywhere” for its users.

My first impression about the website is above average. Most of useful info is listed on the first page and it is easy to find what you are looking. Another nice thing is that, AceVPN gives free VPN to journalists, activists, newspaper editors. Free VPN is also available to bloggers that review AceVPN on their websites (I may ask AceVPN for free VPN to test whether it works in countries that block VPN services). However, I was a bit disappointed by lack of live chat support and that the site was not multilingual, which means that it is only for English-speaking audience. 

Does Ace VPN keep logs?

When it comes to logging policy, on FAQ page of the provider’s website they have the following statement: “We do not log period. No meta-data logging, no bandwith usage tracking. We are no logs VPN service” 

But, that is not all.

On the privacy policy page, it is stated that Ace VPN does not spy on their users and does not monitor internet usage, but if AceVPN collects personal information about its users. Also, if they suspect that the user is involved in criminal activities, AceVPN may notify law enforcement agencies.  

Ace VPN Logging Policy
AceVPN privacy policy
AceVPN Privacy Policy

Even though AceVPN state that they have no logging policy, That Privacy Guy’s comparison table indicates that Ace VPN keeps logs of both connection (timestamps) and IP address. However, the Privacy Guy does not indicate the source of this claims.

Here is my Ace VPN logging policy conclusion:

As a result, even if Ace VPN does not keep the logs, they keep personal information about users, which makes it possible for law enforcement agencies to find the users that break law.

Does AceVPN bypass Deep Packet Inspection (DPI)?

Countries like China, Turkey, Russia etc. implement firewalls that block access to VPN services. As an example China uses the Great Wall of China (GFW) system to block most VPNs and proxies. VPN services use extra protocols so that users in those countries can bypass VPN block.

On the FAQ page, AceVPN states that it uses Stealth VPN to bypass DPI.

AceVPN FAQ page
Ace VPN Stealth Protocol

Is this service available for all devices?

Not yet, it is still in beta version for Windows, Mac and Linux, and you need to email in order to get access to beta versions.

What is Price Performance Ratio of AceVPN? (Pricing & Features)

AceVPN offers two paid plans, Premium and Ultimate, which come with free Smart DNS. Main difference is that Ultimate Plan offers more servers, and allows torrenting and P2P.

AceVPN pricing
AceVPN Pricing

Is pricing as simple as it seems?

Unfortunately, no. Shown prices are for 3 year subscriptions, and there is no info about shorter term pricings. You can find short term prices only after proceeding with payment. AceVPN offers following prices:

                            Premium                                Ultimate

1 month:                 $5.95                                    $15

3 months:               $15                                        $45

6 months:                $30                                        $90                                          

12 months:             $55                                        $165

24 months:             $100                                      $300

That means if you buy Premium plan for year you will be paying $4.58 per month, or $2,29 per device (AceVPN allows max. 2 simultaneous connections). 

AceVPN accepts Paypal, Bitcoins, credit card and checks drawn on USA bank accounts. Unfortunately, AceVPN does not offer free trial.  But, users can use 7 days money back guarantee, if AceVPN does not work for them.

What features are offered by AceVPN?

-Supported Platforms

AceVPN support Windows, Mac, Linux, iOS, Android and Routers. However, you need do the configurations manually using OpenVPN, which is not practical. It would be much better if AceVPN had owns software or apps for the supported devices. 

-Supported Protocols

In addition to popular OpenVPN, L2PT, IPSEC IKEv2 and PPTP, AceVPN also offers Stealth VPN and Smart DNS Proxy. As I mentioned above, Stealth VPN is designed to bypass DPI systems governments use to block VPN services. 

-Number of Servers

AceVPN has more than 50 servers in more than 26 countries. But, you have to buy Ultimate plan to access all servers available.

Conclusion

What I liked:

  • Stealth VPN (bypass VPN blocking firewalls)
  • Torrents/P2P allowed
  • Free VPN for journalists and etc.
  • DNS Proxy

What I didn’t like:

  • Name, address, IP adress logged
  • Pricing ($2,29 per device/month)
  • Torrents/P2P not allowed on cheaper plan
  • Stealth VPN not available on mobile devices
  • No AceVPN apps/softwares
  • Cheaper plan has limited servers
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